Contact us

Tell us how we can help.

For a repair estimate, tell us about your item and add photos if you have them. For general questions, existing orders or help finding a location, call or email our team.

Start a repair

Send a request with your last name and email, and add up to 10 photos if helpful. Our team will review your request and contact you with the next step.

Get a quote

Meet by video

Show your items live and talk through the repair options with a member of our team before deciding the next step.

Request a video call

Call the shop

Call if you have a question about an existing order, a pickup or visiting one of our locations.

(646) 449-8821

Email our team

Email us for general questions. Use the photo request for repair estimates so your item details stay together.

Send an email

Visit us

Walk ins are welcome.

SoHo

125 Sullivan Street, New York, NY 10012

Monday–Friday
9:00 AM–7:00 PM
Saturday
9:00 AM–6:00 PM
Sunday
9:00 AM–4:00 PM
Get directions

Chelsea

227 West 29th Street, New York, NY 10001

Monday–Friday
8:00 AM–7:00 PM
Get directions