.customer-invoice-approval{color:#211f1d;text-align:left;background:#fff;border:1px solid #e8e0d9;border-radius:14px;gap:12px;padding:18px;display:grid}.customer-invoice-approval header{align-items:flex-start;gap:10px;display:flex}.customer-invoice-approval header>svg{flex:none;width:22px;height:22px;margin-top:2px}.customer-invoice-approval h3{margin:0;font-size:17px;font-weight:700}.customer-invoice-approval p{margin:0;font-size:13px;line-height:1.6}.customer-invoice-approval header p{color:#706961}.customer-invoice-approval-check{cursor:pointer;background:#faf7f2;border:1px solid #e9e0d7;border-radius:10px;align-items:flex-start;gap:12px;min-height:48px;padding:12px;font-size:14px;line-height:1.5;display:flex}.customer-invoice-approval-check input{accent-color:#c8102e;flex:none;width:22px;height:22px;margin-top:1px}.customer-invoice-approval button{cursor:pointer;border-radius:10px;min-height:48px;padding:10px 16px;font-size:14px;font-weight:650}.customer-invoice-approval-submit{color:#fff;background:#c8102e;border:1px solid #c8102e}.customer-invoice-approval-refresh{color:#211f1d;background:#fff;border:1px solid #e8e0d9;justify-content:center;align-items:center;gap:8px;display:flex}.customer-invoice-approval-refresh svg{width:16px;height:16px}.customer-invoice-approval button:disabled{opacity:.5;cursor:default}.customer-invoice-approval :focus-visible{outline-offset:3px;outline:3px solid #c8102e}.customer-invoice-approval .customer-invoice-approval-success{color:#16634a;font-weight:650}.customer-invoice-approval .customer-invoice-approval-error{color:#a31c28}.customer-invoice-approval-review{border:1px solid #e9e0d7;border-radius:10px}.customer-invoice-approval-review summary{cursor:pointer;min-height:44px;padding:12px;font-size:13px;font-weight:650}.customer-invoice-approval-review>div{gap:12px;padding:0 12px 12px;display:grid}.customer-invoice-approval-review article{border-top:1px solid #ece4dc;gap:4px;padding-top:10px;font-size:14px;display:grid}.customer-invoice-approval-finish{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.customer-invoice-approval-finish>span{border:1px solid #a8968b;border-radius:50%;flex:none;width:18px;height:18px}.customer-invoice-approval .customer-invoice-approval-payment-note{color:#706961;border-top:1px solid #ece4dc;padding-top:12px;font-size:12px}@media (max-width:600px){.customer-invoice-approval{padding:14px}.customer-invoice-approval button{width:100%}}.customer-shipping-actions{color:#28231f;background:#fbf8f2;border:1px solid #e7ded1;border-radius:15px;gap:14px;min-width:0;padding:20px;display:grid}.customer-shipping-heading{align-items:flex-start;gap:12px;min-width:0;display:flex}.customer-shipping-icon{color:#b71332;background:#fff;border:1px solid #e9dfd0;border-radius:11px;flex:0 0 40px;place-items:center;width:40px;height:40px;display:grid}.customer-shipping-icon svg{width:23px;height:23px}.customer-shipping-heading h3{color:#28231f;letter-spacing:-.015em;margin:0 0 6px;font:600 21px/1.2 Georgia,Times New Roman,serif}.customer-shipping-heading p{color:#756b62;margin:0;font-size:13px;line-height:1.55}.customer-shipping-reference{background:#fff;border:1px solid #e7ded1;border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 14px;padding:10px 12px;display:flex}.customer-shipping-reference>div{gap:3px;min-width:0;display:grid}.customer-shipping-reference span{color:#756b62;font-size:11px}.customer-shipping-reference code{color:#28231f;overflow-wrap:anywhere;-webkit-user-select:all;user-select:all;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:14px;font-weight:650;line-height:1.6}.customer-shipping-reference button{color:#4c4138;cursor:pointer;background:#fcfaf7;border:1px solid #e7ded1;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;gap:7px;min-height:44px;padding:9px 12px;font-family:inherit;font-size:12px;font-weight:600;line-height:1.4;display:inline-flex}.customer-shipping-reference button svg{width:15px;height:15px}.customer-shipping-buttons{flex-wrap:wrap;gap:10px;display:flex}.customer-shipping-buttons:empty{display:none}.customer-shipping-primary{color:#fff;text-align:center;cursor:pointer;background:#b71332;border:1px solid #b71332;border-radius:10px;justify-content:center;align-items:center;gap:9px;min-height:48px;padding:11px 16px;font-family:inherit;font-size:13px;font-weight:650;line-height:1.5;text-decoration:none;display:inline-flex}.customer-shipping-primary:hover{background:#99102a;border-color:#99102a}.customer-shipping-primary svg{flex:0 0 17px;width:17px;height:17px}.customer-shipping-number{color:#756b62;flex-wrap:wrap;gap:5px 12px;margin:0;font-size:12px;display:flex}.customer-shipping-number strong{color:#4c4138;overflow-wrap:anywhere;font-weight:600}.customer-shipping-note,.customer-shipping-copy-status{color:#756b62;margin:0;font-size:11px;line-height:1.55;display:block}.customer-shipping-copy-status:empty{display:none}.customer-shipping-actions :is(a,button,code):focus-visible{outline-offset:3px;outline:3px solid #b71332}.customer-shipping-actions--compact{border-radius:11px;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"heading action""reference reference""tracking tracking""note note""feedback feedback";align-items:center;gap:0 12px;padding:8px 12px}.customer-shipping-actions--compact .customer-shipping-heading{grid-area:heading}.customer-shipping-actions--compact .customer-shipping-heading h3{margin:0;font-size:17px;line-height:1.25}.customer-shipping-actions--compact .customer-shipping-icon,.customer-shipping-actions--compact .customer-shipping-heading p{display:none}.customer-shipping-actions--compact .customer-shipping-buttons{grid-area:action}.customer-shipping-actions--compact .customer-shipping-primary{box-sizing:border-box;border-radius:8px;min-height:44px;padding:8px 12px;font-size:12px}.customer-shipping-actions--compact .customer-shipping-reference{background:0 0;border:0;border-radius:0;grid-area:reference;justify-content:flex-start;gap:6px 10px;padding:0}.customer-shipping-actions--compact .customer-shipping-reference>div{flex-wrap:wrap;align-items:baseline;gap:4px 8px;display:flex}.customer-shipping-actions--compact .customer-shipping-reference code{font-size:12px}.customer-shipping-actions--compact .customer-shipping-reference button{box-sizing:border-box;background:0 0;border-color:#0000;padding:8px 10px;font-size:11px}.customer-shipping-actions--compact .customer-shipping-number{grid-area:tracking;font-size:11px}.customer-shipping-actions--compact .customer-shipping-note{grid-area:note;font-size:10px;line-height:1.3}.customer-shipping-actions--compact .customer-shipping-copy-status{grid-area:feedback;font-size:10px;line-height:1.3}@media (max-width:520px){.customer-shipping-actions{padding:16px}.customer-shipping-actions--compact{grid-template-columns:minmax(0,1fr);grid-template-areas:"heading""action""reference""tracking""note""feedback";gap:4px;padding:10px 12px}.customer-shipping-actions--compact .customer-shipping-heading h3{font-size:16px}.customer-shipping-actions--compact .customer-shipping-reference{column-gap:4px}.customer-shipping-actions--compact .customer-shipping-reference span{display:none}.customer-shipping-primary{width:100%}.customer-shipping-buttons{display:grid}.customer-shipping-heading h3{font-size:19px}}[data-slot=dialog-content].customer-conversation-window{--conversation-ink:#211f1d;--conversation-muted:#706961;--conversation-line:#e8e0d9;--conversation-accent:#c8102e;border:1px solid var(--conversation-line);width:min(980px,100vw - 32px);max-width:none;height:min(780px,100dvh - 32px);max-height:calc(100dvh - 32px);color:var(--conversation-ink);font-family:var(--font-geist-sans), Arial, Helvetica, sans-serif;background:#fff;border-radius:14px;flex-direction:column;gap:0;padding:0;display:flex;overflow:hidden}.customer-conversation-heading{border-bottom:1px solid var(--conversation-line);flex:none;justify-content:space-between;align-items:center;gap:12px;padding:12px 20px;display:flex}.customer-conversation-heading>div:first-child{min-width:0}.customer-conversation-heading [data-slot=dialog-title]{letter-spacing:-.02em;overflow-wrap:anywhere;font-family:inherit;font-size:20px;font-weight:650;line-height:1.3}.customer-conversation-eyebrow{color:var(--conversation-muted);letter-spacing:.08em;text-transform:uppercase;margin-bottom:4px;font-size:10px;font-weight:650}.customer-conversation-heading .customer-conversation-reference{color:var(--conversation-muted);overflow-wrap:anywhere;margin-top:4px;font-size:11px;line-height:1.4}.customer-conversation-summary{border-bottom:1px solid var(--conversation-line);min-height:40px;color:var(--conversation-muted);background:#fff;flex-wrap:wrap;flex:none;align-items:center;gap:6px 12px;padding:8px 20px;font-size:11px;line-height:1.4;display:flex}.customer-conversation-summary>span{flex:1;align-items:center;gap:6px;display:flex}.customer-conversation-summary svg{flex:none;width:15px;height:15px}.customer-conversation-summary .customer-view-photo-count{color:var(--conversation-muted)}.customer-conversation-heading-actions{flex:none;gap:4px;display:flex}.customer-conversation-heading-actions button{color:#706961;border-radius:8px;width:44px;height:44px}.customer-conversation-heading-actions button:hover{color:#c8102e;background:#f7f3ef}.customer-conversation-scroll{overscroll-behavior:contain;scrollbar-gutter:stable;background:#faf8f5;flex:1;min-height:0;padding:14px 24px 20px;overflow-y:auto}.customer-view-heading{border-bottom:1px solid var(--vvc-ticket-line);justify-content:space-between;align-items:flex-end;gap:20px;max-width:820px;margin:0 auto 16px;padding-bottom:12px;display:flex}.customer-view-heading>div{gap:2px;display:grid}.customer-view-heading>div:last-child{text-align:right}.customer-view-heading span{color:var(--vvc-ticket-muted);letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:650}.customer-view-heading strong{font-size:15px}.customer-view-heading.is-conversation{align-items:center}.customer-view-photo-count{color:var(--vvc-ticket-muted);grid-auto-flow:column;align-items:center;font-size:11px;gap:6px!important;display:flex!important}.customer-view-photo-count svg{width:15px;height:15px}.customer-conversation-arrival{margin-inline:auto;border-bottom:1px solid var(--vvc-ticket-line);max-width:820px;margin-bottom:20px;padding:0 0 14px}.customer-conversation-arrival>summary{cursor:pointer;align-items:center;gap:12px;min-height:44px;list-style:none;display:flex}.customer-conversation-arrival>summary::-webkit-details-marker{display:none}.customer-conversation-arrival>summary>svg{color:var(--vvc-ticket-red);flex:none}.customer-conversation-arrival>summary>span:nth-child(2){flex:1}.customer-conversation-arrival strong{font-size:13px;display:block}.customer-conversation-arrival small{color:var(--vvc-ticket-muted);margin-top:4px;font-size:11px;display:block}.customer-arrival-details-label{color:var(--vvc-ticket-red);text-underline-offset:3px;font-size:12px;font-weight:600;text-decoration:underline}.customer-arrival-details{padding-top:8px}.customer-arrival-details button,.customer-arrival-details a,.customer-arrival-details summary{min-height:44px}.customer-conversation-test-note{margin-inline:auto;border:1px solid var(--vvc-ticket-red);background:var(--vvc-ticket-tint);max-width:820px;color:var(--vvc-ticket-red-hover);border-radius:8px;margin-bottom:16px;padding:10px 12px;font-size:12px;font-weight:600}.customer-conversation-message{width:fit-content;max-width:min(720px,90%);margin:0 auto 14px 0}.customer-conversation-message[data-sender=customer]{max-width:min(620px,90%);margin:0 0 14px auto}.customer-conversation-message[data-has-document=true]{width:100%;max-width:760px}.customer-conversation-meta{color:var(--conversation-muted);flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:3px 12px;margin-bottom:5px;font-size:11px;line-height:1.4;display:flex}.customer-conversation-meta>span{color:#37312c;overflow-wrap:anywhere;font-weight:650}.customer-conversation-meta time{white-space:nowrap;font-variant-numeric:tabular-nums;font-size:10px}.customer-conversation-date{max-width:820px;color:var(--conversation-muted);text-align:center;justify-content:center;align-items:center;gap:12px;margin:18px auto 14px;font-size:10px;font-weight:600;line-height:1.4;display:flex}.customer-conversation-date:before,.customer-conversation-date:after{content:"";background:var(--conversation-line);flex:1;height:1px}.customer-conversation-date>time,.customer-conversation-date>span{flex:none}.customer-conversation-message-body{color:var(--conversation-ink);overflow-wrap:anywhere;background:#fff;border:1px solid #e8e0d9;border-radius:4px 12px 12px;padding:11px 13px;font-size:13px;line-height:1.6}.customer-conversation-message[data-sender=customer] .customer-conversation-message-body{background:#fbf2f2;border-color:#ebd9d4;border-radius:12px 4px 12px 12px}.customer-conversation-message[data-sender=customer] .customer-conversation-meta{padding-left:3px}.customer-message-delivery{color:var(--conversation-muted);margin-top:3px;padding-inline:3px;font-size:10px;line-height:1.5}.customer-message-delivery>summary{cursor:pointer;color:#706961;align-items:center;gap:5px;width:fit-content;min-height:44px;list-style:none;display:flex}.customer-message-delivery>summary::-webkit-details-marker{display:none}.customer-message-delivery>summary:before{content:"›";font-size:16px;line-height:1}.customer-message-delivery[open]>summary:before{transform:rotate(90deg)}.customer-message-delivery>p{margin-top:0;padding-bottom:5px}.customer-conversation-message[data-sender=system][data-has-document=false]{width:min(720px,100%);max-width:100%;margin:8px auto 14px}.customer-conversation-message[data-sender=system] .customer-conversation-meta>span{color:#706961;font-weight:600}.customer-conversation-message[data-sender=system][data-has-document=false] .customer-conversation-message-body{color:#625b55;background:#f6f1eb;border-color:#e8e0d9;border-radius:8px;padding:9px 12px;font-size:12px;line-height:1.5}.customer-conversation-message[data-sender=system][data-has-document=false] .customer-conversation-message-text{font-size:12px;line-height:1.5}.customer-conversation-empty{color:#706961;text-align:center;background:#fff;border:1px dashed #dcd2c8;border-radius:12px;max-width:460px;margin:36px auto;padding:24px;font-size:13px;line-height:1.6}.customer-conversation-empty>svg{color:#82746a;width:26px;height:26px;margin:0 auto 10px}.customer-conversation-empty>strong{color:#37312c;font-size:14px;font-weight:650;display:block}.customer-conversation-empty>p{margin-top:4px}.customer-conversation-message-text+.customer-message-document{border-top:1px solid var(--vvc-ticket-line);margin-top:16px;padding-top:12px}.customer-message-document h3{flex-wrap:wrap}.customer-message-document h3>span{overflow-wrap:anywhere;min-width:0}.customer-message-document>article>header>span{flex:none}.customer-message-document button{white-space:normal;height:auto;min-height:44px;padding-block:10px}.customer-document-attachment{border:1px solid #ddd7d1;border-left:4px solid var(--vvc-ticket-red);width:100%;color:var(--vvc-ticket-ink);text-align:left;background:#fff;border-radius:7px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;transition:border-color .12s,box-shadow .12s;display:grid;min-height:70px!important;padding:11px 13px!important}.customer-document-attachment:hover{border-color:#bfaeb1;box-shadow:0 5px 15px #371f1812}.customer-payment-receipt{color:var(--conversation-ink);background:#fff;border:1px solid #e8e0d9;border-radius:8px;margin-top:10px}.customer-payment-receipt>summary{cursor:pointer;align-items:center;gap:10px;min-height:56px;padding:10px 12px;list-style:none;display:flex}.customer-payment-receipt>summary::-webkit-details-marker{display:none}.customer-payment-receipt>summary>svg{color:#706961;flex:none;width:20px;height:20px}.customer-payment-receipt>summary>span{flex:1;gap:2px;min-width:0;display:grid}.customer-payment-receipt strong{font-size:13px;font-weight:650}.customer-payment-receipt small{color:var(--conversation-muted);font-size:11px}.customer-payment-receipt-details{border-top:1px solid #eee5dd;padding:12px}.customer-payment-receipt-details dl{gap:8px;font-size:12px;display:grid}.customer-payment-receipt-details dl>div{grid-template-columns:110px minmax(0,1fr);gap:12px;display:grid}.customer-payment-receipt-details dt{color:var(--conversation-muted)}.customer-payment-receipt-details dd{overflow-wrap:anywhere;margin:0}.customer-payment-receipt-practice{color:#706961;margin:0 0 12px;font-size:11px}.customer-document-attachment-icon{background:var(--vvc-ticket-tint);width:38px;height:38px;color:var(--vvc-ticket-red);border-radius:50%;place-items:center;display:grid}.customer-document-attachment-icon svg{width:18px;height:18px}.customer-document-attachment>span:not(:first-child){gap:3px;min-width:0;display:grid}.customer-document-attachment>span:last-child{color:var(--vvc-ticket-red);justify-items:end}.customer-document-attachment strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.customer-document-attachment small{color:var(--vvc-ticket-muted);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.customer-conversation-attachments{background:#faf8f5;border:1px solid #e8ddd4;border-radius:9px;max-width:100%;margin:0;padding:10px 12px}.customer-conversation-attachments[hidden],.customer-conversation-composer .customer-conversation-attachments:not([open]){display:none}.customer-conversation-composer .customer-conversation-attachments[open]{min-height:0;margin-top:10px}.customer-photo-gallery{max-width:820px;margin-inline:auto}.customer-photo-gallery>summary{min-height:44px}.customer-conversation-photo-review-note{color:var(--conversation-muted);margin-top:6px;font-size:12px;line-height:1.5}.customer-conversation-attachments>summary,.customer-conversation-attachments button{min-height:44px}.customer-conversation-attachments input[type=file]{color:#706961;min-height:44px;padding:7px 0}.customer-conversation-attachments input[type=file]::file-selector-button{color:#c8102e;min-height:44px;font:inherit;background:#fff;border:1px solid #dcd2c8;border-radius:6px;margin-right:8px;padding:5px 10px;font-weight:600}.customer-conversation-upload-status{color:#706961;margin-top:7px;font-size:11px;line-height:1.5;display:block}.customer-conversation-composer{overscroll-behavior:contain;border-top:1px solid var(--conversation-line);background:#fff;flex:none;min-height:0;max-height:min(360px,50dvh);padding:10px 20px 12px;overflow-y:auto}.customer-conversation-composer:has(.customer-conversation-attachments[open]:not([hidden])){max-height:min(460px,54dvh)}.customer-conversation-composer>label{color:#37312c;font-size:11px;font-weight:650}.customer-conversation-composer .customer-conversation-reply{resize:none;height:56px;min-height:56px;color:var(--conversation-ink);background:#fff;border-color:#d9cbc0;border-radius:9px;margin-top:6px;padding:9px 11px;font-size:13px;font-weight:400;line-height:1.5}.customer-conversation-composer .customer-conversation-reply:focus-visible{outline-offset:1px;box-shadow:none;outline:2px solid #c8102e}.customer-conversation-composer-actions{z-index:2;margin-top:6px;background:#fff;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin-inline:-20px;padding:8px 20px 4px;display:flex;position:sticky;bottom:0}.customer-conversation-composer:has(.customer-conversation-attachments[open]:not([hidden])) .customer-conversation-composer-actions{border-top:1px solid var(--conversation-line)}.customer-conversation-composer-actions>button{min-height:44px;padding-inline:12px}.customer-conversation-composer-actions>p{max-width:340px;color:var(--conversation-muted);flex:1;font-size:10px}.customer-conversation-composer-actions .customer-conversation-send{color:#fff;background:#c8102e;padding-inline:20px;font-weight:600}.customer-conversation-composer-actions .customer-conversation-send:hover{background:#a30e26}.customer-conversation-composer-actions .customer-conversation-send:disabled{color:#706961;opacity:1;background:#e9e2dc}.customer-conversation-composer-actions>button[aria-expanded=true]{color:#c8102e;background:#fbf2f2}:is(.customer-conversation-window button:focus-visible,.customer-conversation-window summary:focus-visible,.customer-conversation-window input:focus-visible,.customer-conversation-window select:focus-visible){outline-offset:2px;outline:2px solid #c8102e}.customer-conversation-composer>[role=alert],.customer-conversation-composer>output{margin-top:6px;font-size:12px}.customer-document-toolbar{border-bottom:1px solid var(--conversation-line);flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:8px;min-height:54px;padding:5px 20px;display:flex}.customer-document-toolbar>div:first-child{gap:8px;display:flex}.customer-document-toolbar button,.customer-document-toolbar select{height:44px}.customer-document-toolbar button[aria-pressed=true]{background:#fbf2f2;font-weight:600}.customer-document-toolbar button{gap:7px;padding-inline:13px}.customer-document-toolbar button>svg{width:16px;height:16px}.customer-document-toolbar button>span{color:#706961;background:#f5f0ea;border-radius:999px;place-items:center;min-width:20px;height:20px;padding-inline:5px;font-size:10px;display:grid}.customer-document-toolbar button[aria-pressed=true]>span{color:#c8102e;background:#fff}.customer-conversation-window.is-document-view .customer-conversation-scroll{background:#fff;padding:18px 28px 24px}.is-document-view .customer-conversation-message{margin:0;width:100%;max-width:820px;margin-inline:auto}.is-document-view .customer-conversation-message>div:first-child,.is-document-view .customer-conversation-message>p{display:none}.is-document-view .customer-conversation-message-body{background:0 0;border:0;padding:0}.customer-conversation-composer.is-collapsed>label,.customer-conversation-composer.is-collapsed>.customer-conversation-composer-actions{display:none}.customer-document-reply{color:var(--conversation-muted);justify-content:space-between;align-items:center;gap:12px;font-size:12px;display:flex}@media (max-width:640px){[data-slot=dialog-content].customer-conversation-window{border-radius:4px;width:calc(100vw - 12px);height:calc(100dvh - 12px);max-height:calc(100dvh - 12px)}.customer-conversation-heading{gap:6px;padding:12px}.customer-conversation-heading [data-slot=dialog-title]{font-size:17px}.customer-conversation-heading-actions{flex-direction:row;gap:0}.customer-conversation-summary{padding-inline:12px}.customer-conversation-scroll{padding:14px 12px}.customer-view-heading{margin-bottom:12px}.customer-conversation-message-body{padding:12px}.customer-conversation-composer{padding:10px 12px}.customer-conversation-composer-actions{margin-inline:-12px;padding-inline:12px}.customer-document-toolbar{align-items:stretch;padding:6px 12px}.customer-document-toolbar>div:first-child,.customer-document-toolbar select{width:100%}.customer-document-toolbar>div:first-child>button{flex:1}.customer-document-attachment{grid-template-columns:auto minmax(0,1fr)}.customer-document-attachment>span:last-child{grid-column:2;justify-items:start}.customer-conversation-composer-actions>p{display:none}.customer-message-document table{font-size:12px}.customer-message-document td:last-child{white-space:nowrap}}.customer-conversation-window.is-document-view{border-top:4px solid var(--vvc-ticket-red)}.customer-document-toolbar button[aria-pressed=true]{color:#c8102e}.customer-document-toolbar select{border-color:var(--vvc-ticket-line);background:#fff}.customer-message-document .invoice-action-panel{border:1px solid var(--vvc-ticket-line);background:#fff;border-radius:4px}.customer-message-document .invoice-action-notice{border:1px solid var(--vvc-ticket-red);background:var(--vvc-ticket-tint);color:var(--vvc-ticket-red-hover);border-radius:4px}.customer-message-document .invoice-test-action{background:var(--vvc-ticket-red);color:#fff}.customer-message-document .invoice-test-action:hover{background:var(--vvc-ticket-red-hover)}.customer-message-document .invoice-test-caption{color:var(--vvc-ticket-muted)}.customer-conversation-file-input{cursor:pointer;background:#fff;border:1px solid #dfd1c8;border-radius:10px;width:100%;min-width:0;max-width:100%;min-height:52px;margin-top:8px;padding:5px;font-size:13px;display:block}.customer-conversation-file-input::file-selector-button{color:#46382f;min-height:44px;font:inherit;cursor:pointer;background:#f4ece4;border:0;border-radius:6px;margin-right:10px;padding:8px 12px;font-weight:600}.customer-conversation-file-input:focus-visible{outline-offset:3px;outline:3px solid #c8102e}@media (max-width:1024px){.customer-conversation-window :is(input:not([type=file]),select,textarea){font-size:16px}}.customer-repair-progress{min-width:0}.customer-repair-progress-item{text-align:left;color:#61574f;background:#faf9f7;border-radius:10px;width:100%;min-height:64px;padding:10px 12px;display:block}.customer-repair-progress-item:hover{background:#f4f0eb}.customer-repair-progress-item:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-repair-progress summary:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-repair-progress-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:4px 10px;margin-bottom:10px;font-size:11px;line-height:1.5;display:flex}.customer-repair-progress-heading>span:first-child{color:#87796c;overflow-wrap:anywhere}.customer-repair-progress-heading>span:last-child{color:#4b443d;align-items:center;gap:4px;font-weight:650;display:inline-flex}.customer-repair-progress-heading svg{flex:none;width:14px;height:14px}.customer-repair-progress ol{grid-template-columns:repeat(4,minmax(0,1fr));gap:5px;margin:0;padding:0;list-style:none;display:grid}.customer-repair-progress li{color:#8b8178;text-align:center;min-width:0;font-size:11px;line-height:1.45}.customer-repair-progress li>span{background:#e6e0d9;border-radius:4px;height:5px;margin-bottom:7px;display:block}.customer-repair-progress li[data-complete]>span{background:#c6d7cb}.customer-repair-progress li[aria-current=step]{color:#af1330;font-weight:700}.customer-repair-progress li[aria-current=step]>span{background:#c8102e}.customer-repair-progress-item[data-tone=ready] li[aria-current=step]{color:#306447}.customer-repair-progress-item[data-tone=ready] li[aria-current=step]>span{background:#3e7756}.customer-repair-progress-exception{align-items:center;gap:6px;font-size:12px;line-height:1.6;display:flex}.customer-repair-progress-exception svg{flex:none;width:14px;height:14px}.customer-repair-progress-item[data-tone=waiting] .customer-repair-progress-heading>span:last-child{color:#92621d}.customer-repair-progress-item[data-tone=cancelled] .customer-repair-progress-heading>span:last-child{color:#a9253c}.customer-repair-progress-item>small{color:#82766c;margin-top:9px;font-size:11px;display:block}.customer-repair-progress summary{cursor:pointer;color:#6d5d4f;border:1px solid #e4ddd6;border-radius:9px;justify-content:space-between;align-items:center;gap:10px;min-height:48px;padding:10px 12px;font-size:12px;font-weight:600;list-style:none;display:flex}.customer-repair-progress summary::-webkit-details-marker{display:none}.customer-repair-progress summary svg{flex:none;width:16px;height:16px}.customer-repair-progress details[open]>summary svg{transform:rotate(180deg)}.customer-repair-progress-items{gap:8px;padding-top:8px;display:grid}.customer-account-overview{color:#211f1d;height:100dvh;min-height:0;font-family:var(--font-geist-sans), Arial, Helvetica, sans-serif;background:#faf8f5;flex-direction:column;display:flex;overflow:hidden}.customer-account-overview button,.customer-account-overview a,.customer-account-overview summary{touch-action:manipulation}.customer-account-overview button:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-account-overview a:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-account-overview summary:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-account-scroll:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-account-practice{color:#79541b;background:#fff9e8;flex-wrap:wrap;flex:none;justify-content:center;align-items:center;column-gap:12px;min-height:36px;padding:0 12px;font-size:11px;display:flex}.customer-account-practice a{align-items:center;min-height:48px;font-weight:650;text-decoration:underline;display:inline-flex}.customer-account-topbar{background:#fff;border-bottom:1px solid #e9e4de;flex:none;justify-content:space-between;align-items:center;gap:12px;min-height:80px;padding:10px max(24px,50% - 570px);display:flex}.customer-account-logo{align-items:center;gap:12px;min-width:0;min-height:44px;display:flex}@media (max-width:1023px){.customer-portal-entry .customer-portal-access{order:-1;padding:24px 16px}.customer-portal-entry .customer-portal-access h2{font-size:26px;line-height:1.2}.customer-portal-entry .customer-portal-intro{min-height:0}.customer-portal-entry .customer-portal-intro>div:last-child{padding:24px 16px}.customer-portal-entry .customer-portal-intro .my-auto{padding-block:24px}.customer-portal-entry input:not([type=checkbox]):not([type=radio]){font-size:16px}}.customer-portal-entry .customer-portal-intro{background:#faf7f2}.customer-portal-entry .customer-portal-access{background:#fff}.customer-portal-entry .customer-portal-access>div{border-color:#e9e1d9;box-shadow:0 20px 64px #2b1d1312}.customer-portal-entry a[href=\/website]{color:#211f1d}.customer-account-logo strong{color:#171513;letter-spacing:-.025em;font-family:Georgia,Times New Roman,serif;font-size:21px;font-weight:650;display:block}.customer-account-logo img{object-fit:contain;flex:none;width:48px;height:48px}.customer-account-logo small{letter-spacing:.06em;color:#78716c;margin-top:3px;font-size:10px;display:block}.customer-account-signout{background:#fff;border:1px solid #e7e1db;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 14px;font-size:12px;display:inline-flex}.customer-account-signout svg{width:16px;height:16px}.customer-account-content{flex-direction:column;flex:1;gap:18px;width:100%;max-width:1180px;min-height:0;margin:0 auto;padding:28px 24px 12px;display:flex}.customer-account-summary{flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:14px;display:flex}.customer-account-summary>div>p{color:#a30e26;text-transform:uppercase;letter-spacing:.12em;margin:0 0 3px;font-size:10px;font-weight:650}.customer-account-summary h1{letter-spacing:-.03em;margin:0;font-family:Georgia,Times New Roman,serif;font-size:32px;font-weight:650;line-height:1.15}.customer-account-summary>div>span{color:#78716c;margin-top:5px;font-size:12px;display:block}.customer-account-summary-actions{align-items:center;gap:12px;display:flex}.customer-account-start-service,.customer-account-unread{background:#fff;border:1px solid #e7e1db;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 14px;font-size:13px;font-weight:650;display:inline-flex}.customer-account-start-service{color:#fff;background:#c8102e;border-color:#c8102e}.customer-account-start-service:hover{background:#a30e26;border-color:#a30e26}.customer-account-start-service svg,.customer-account-unread svg{width:17px;height:17px}.customer-account-unread[data-unread]{color:#a30e26;background:#fff5f6;border-color:#e9c9cf}.customer-account-summary-actions .customer-account-balance{text-align:right;flex-direction:column;gap:2px;margin:0 0 0 4px;display:flex}.customer-account-balance small{color:#78716c;font-size:11px}.customer-account-balance strong{color:#292524;font-size:24px;font-weight:650}.customer-account-navigation{flex:none;justify-content:space-between;align-items:flex-end;gap:12px;display:flex}.customer-account-navigation>.customer-account-section-nav{flex:1;min-width:0}.customer-account-density-control{color:#655e58;flex:none;align-items:center;gap:8px;padding-bottom:6px;font-size:12px;display:flex}.customer-account-density-control select{color:#37312d;max-width:100%;min-height:44px;font:inherit;background:#fff;border:1px solid #ded8d1;border-radius:8px;padding:0 10px;font-size:16px}.customer-account-density-control select:focus-visible{outline-offset:2px;outline:2px solid #c8102e}.customer-account-section-nav{border-bottom:1px solid #ded8d1;flex:none;gap:4px;display:flex}.customer-account-section-nav>button{color:#756a60;border-bottom:3px solid #0000;flex-direction:column;justify-content:center;align-items:flex-start;gap:3px;min-width:140px;min-height:56px;padding:6px 16px;font-size:14px;font-weight:650;display:flex}.customer-account-section-nav>button>span{align-items:center;gap:8px;display:flex}.customer-account-section-nav>button>span>small{background:#eae5df;border-radius:5px;padding:2px 6px;font-size:11px;font-weight:600}.customer-account-section-nav>button[aria-pressed=true]{color:#211f1d;border-bottom-color:#c8102e}.customer-account-section-nav>button[aria-pressed=true]>span>small{color:#a30e26;background:#f8e7e9}.customer-account-tab-attention{color:#936018;font-size:11px;font-weight:550}.customer-account-tab-unread{color:#a30e26;font-size:11px;font-weight:650}.customer-account-scroll{overscroll-behavior:contain;scrollbar-gutter:stable;flex:1;min-height:0;padding:0 3px 3px;overflow-y:auto}.customer-account-panel{min-width:0;display:block}.customer-account-panel[hidden]{display:none}.customer-account-panel-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 12px;min-height:42px;margin-bottom:10px;display:flex}.customer-account-panel-heading h2{align-items:center;gap:8px;font-size:16px;font-weight:650;display:flex}.customer-account-panel-heading svg{width:18px;height:18px}.customer-account-panel-heading>span{color:#82766a;font-size:12px}.customer-account-list{gap:12px;min-height:0;display:grid}.customer-account-repair-entry,.customer-account-request-entry{background:#fff;border:1px solid #e4ddd6;border-radius:14px;min-width:0;overflow:hidden}.customer-account-repair-entry[data-attention],.customer-account-request-entry[data-attention]{border-color:#e3c48e}.customer-account-repair-row,.customer-account-request-row{text-align:left;justify-content:space-between;align-items:center;gap:16px;width:100%;min-height:104px;padding:16px 18px;display:flex}.customer-account-repair-header{isolation:isolate;grid-template-columns:minmax(170px,1fr) minmax(320px,1.65fr) minmax(170px,.8fr);align-items:center;gap:18px;padding:12px 18px;display:grid;position:relative}.customer-account-repair-header>.customer-account-repair-row:after{content:"";z-index:1;cursor:pointer;border-radius:13px;position:absolute;inset:0}.customer-account-repair-header:hover{background:#fcfaf8}.customer-account-repair-header>.customer-account-repair-row:focus-visible{outline:none}.customer-account-repair-header>.customer-account-repair-row:focus-visible:after{outline-offset:-3px;outline:2px solid #c8102e}.customer-account-repair-header .customer-repair-progress button,.customer-account-repair-header .customer-repair-progress summary,.customer-account-repair-header>.customer-account-repair-side>button{z-index:2;position:relative}.customer-account-repair-header>.customer-account-repair-row{border-radius:9px;height:100%;min-height:96px;padding:4px 0}.customer-account-repair-header>.customer-account-repair-side{gap:4px;max-width:none}.customer-account-repair-side>button{color:#c8102e;border-radius:8px;justify-content:flex-end;align-items:center;gap:5px;min-height:48px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-repair-row:hover,.customer-account-request-row:hover{background:#fcfaf8}.customer-account-repair-main,.customer-account-request-row>span:first-child{min-width:0}.customer-account-repair-main>strong,.customer-account-request-row>span:first-child>strong{overflow-wrap:anywhere;margin-top:5px;font-size:17px;font-weight:650;line-height:1.35;display:block}.customer-account-repair-main>small,.customer-account-request-row>span:first-child>small{color:#81766c;font-size:12px;display:block}.customer-account-status{color:#5d5147;background:#f1eee9;border-radius:6px;margin-top:8px;padding:4px 8px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-status[data-tone=ready],.customer-account-status[data-tone=closed]{color:#3b684a;background:#eef5ef}.customer-account-repair-side{text-align:right;flex-direction:column;flex:none;align-items:flex-end;gap:7px;max-width:45%;display:flex}.customer-account-repair-side>small{color:#81766c;font-size:12px}.customer-account-repair-side>strong{font-size:16px}.customer-account-repair-side>span{color:#c8102e;align-items:center;gap:5px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-repair-side svg{width:15px;height:15px}.customer-account-job-actions{background:#fffaf1;border-top:1px solid #eddfc9}.customer-account-action{justify-content:space-between;align-items:center;gap:16px;padding:12px 18px;display:flex}.customer-account-action>div{min-width:0}.customer-account-action h3{font-size:14px;font-weight:650;line-height:1.5}.customer-account-action p{color:#796c5e;max-width:680px;margin-top:3px;font-size:12px;line-height:1.5}.customer-account-action button{color:#6b401b;background:#fff;border:1px solid #dbc19c;border-radius:10px;flex:none;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 16px;font-size:13px;font-weight:650;display:inline-flex}.customer-account-action svg{width:15px;height:15px}.customer-account-other-actions{border-top:1px solid #eddfc9}.customer-account-other-actions summary,.customer-account-past-repairs>summary{cursor:pointer;align-items:center;gap:8px;min-height:48px;list-style:none;display:flex}.customer-account-other-actions summary{color:#80633f;padding:0 18px;font-size:12px;font-weight:600}.customer-account-other-actions summary svg,.customer-account-past-repairs summary svg{width:16px;height:16px;margin-left:auto}.customer-account-other-actions summary::-webkit-details-marker{display:none}.customer-account-past-repairs summary::-webkit-details-marker{display:none}.customer-account-other-actions[open]>summary svg,.customer-account-past-repairs[open]>summary svg{transform:rotate(180deg)}.customer-account-other-actions .customer-account-action{border-top:1px solid #eddfc9}.customer-account-repair-message{color:#c8102e;border-top:1px solid #f0ece7;justify-content:flex-end;align-items:center;gap:7px;width:100%;min-height:48px;padding:0 18px;font-size:12px;font-weight:600;display:flex}.customer-account-repair-message svg{width:15px;height:15px}.customer-account-past-repairs{border-top:1px solid #e4ddd6;margin-top:16px}.customer-account-past-repairs>summary{color:#6d6055;font-size:14px;font-weight:650}.customer-account-past-repairs>summary>span{color:#8a7d70;font-size:12px;font-weight:500}.customer-account-past-repairs>div{gap:12px;padding-top:8px;display:grid}.customer-account-message-row{text-align:left;background:#fff;border:1px solid #dedbd6;border-radius:10px;width:100%;min-height:96px;padding:16px 20px;display:block}.customer-account-message-row[data-unread]{background:#fff8f8;border-left:3px solid #c8102e}.customer-account-message-title{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 12px;display:flex}.customer-account-message-title strong{color:#292524;min-width:0;font-size:14px;font-weight:650}.customer-account-message-title small{color:#655e58;flex:none;font-size:12px}.customer-account-message-row>p{color:#37312d;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:12px;font-size:14px;line-height:1.65}.customer-account-message-cta{color:#c8102e;align-items:center;gap:5px;margin-top:12px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-message-cta svg{width:14px;height:14px}.customer-account-message-guide{border-bottom:1px solid #e0dcd7;flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:10px 24px;margin:-2px 0 18px;padding-bottom:16px;display:flex}.customer-account-message-guide p{color:#625a54;max-width:550px;font-size:13px;line-height:1.6}.customer-account-message-guide>output{color:#a30e26;align-items:center;gap:8px;font-size:12px;font-weight:650;line-height:1.6;display:inline-flex}.customer-account-message-guide>output>svg{width:15px;height:15px}.customer-account-unread-dot{background:#c8102e;border-radius:50%;flex:none;width:8px;height:8px;display:inline-block}.customer-account-message-group{background:#fff;border:1px solid #dcd7d1;border-left-width:3px;border-radius:12px;min-width:0;overflow:hidden}.customer-account-message-group[data-unread]{background:#fff;border-left:3px solid #c8102e}.customer-account-message-group[open]{border-color:#312c29;box-shadow:0 0 0 1px #312c29}.customer-account-message-group>summary{cursor:pointer;grid-template-columns:42px minmax(0,1fr) 18px;align-items:start;gap:14px;min-height:48px;padding:18px;list-style:none;display:grid}.customer-account-message-group>summary:hover{background:#faf8f5}.customer-account-message-group[open]>summary{background:#f7f3ef}.customer-account-message-group>summary::-webkit-details-marker{display:none}.customer-account-message-icon{color:#696159;background:#f6f5f3;border:1px solid #e2ded9;border-radius:11px;place-items:center;width:42px;height:42px;display:grid;position:relative}.customer-account-message-icon>svg{width:20px;height:20px}.customer-account-message-icon .customer-account-unread-dot{width:11px;height:11px;position:absolute;top:-3px;right:-3px;box-shadow:0 0 0 3px #fff}.customer-account-message-group[data-unread] .customer-account-message-icon{color:#a30e26;background:#fff5f6;border-color:#ead7da}.customer-account-message-summary{min-width:0}.customer-account-message-group-heading{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:8px 20px;display:flex}.customer-account-message-group-heading>span:first-child{gap:3px;min-width:0;display:grid}.customer-account-message-group-heading strong{color:#292524;overflow-wrap:anywhere;font-size:16px;font-weight:650}.customer-account-message-group-heading small{color:#655e58;font-size:12px}.customer-account-message-group-meta{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px 12px;display:flex}.customer-account-message-new{color:#fff;background:#a30e26;border-radius:6px;flex:none;align-items:center;gap:6px;min-height:24px;padding:2px 8px;font-size:12px;font-weight:700;line-height:1.5;display:inline-flex}.customer-account-message-group[data-unread] .customer-account-message-group-heading strong{font-weight:700}.customer-account-message-reason{color:#795015;background:#fff4df;border-radius:6px;align-items:center;padding:3px 8px;font-size:12px;font-weight:650;display:inline-flex}.customer-account-message-preview{-webkit-line-clamp:2;color:#554d46;overflow-wrap:anywhere;-webkit-box-orient:vertical;margin-top:8px;font-size:14px;line-height:1.6;display:-webkit-box;overflow:hidden}.customer-account-message-kind{color:#655e58;font-size:12px;font-weight:650}.customer-account-message-preview>.customer-account-message-kind{color:#49413b;margin-right:8px}.customer-account-message-group-count{color:#655e58;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 12px;margin-top:10px;font-size:12px;display:flex}.customer-account-message-summary-status{flex-wrap:wrap;align-items:center;gap:10px;display:inline-flex}.customer-account-message-closed-label{color:#a30e26;font-weight:600}.customer-account-message-open-label{color:#fff;background:#312c29;border-radius:5px;padding:2px 7px;font-weight:650;display:none}.customer-account-message-group[open] .customer-account-message-closed-label{display:none}.customer-account-message-group[open] .customer-account-message-open-label{display:inline-flex}.customer-account-message-chevron{color:#655e58;width:18px;height:18px;margin-top:12px}.customer-account-message-group[open]>summary>.customer-account-message-chevron{transform:rotate(180deg)}.customer-account-message-history{background:#faf8f5;border-top:1px solid #e8e0d9;gap:10px;padding:16px 20px 20px 74px;display:grid}.customer-account-message-history-heading{gap:4px;margin-bottom:3px;display:grid}.customer-account-message-history-heading strong{color:#312c29;font-size:13px}.customer-account-message-history-heading>span{color:#655e58;font-size:12px;line-height:1.6}.customer-account-message-row:hover{border-color:#b9aaa1}.customer-account-message-row-status{align-items:center;gap:12px;margin-top:8px;display:flex}.customer-account-message-read-state{color:#655e58;flex:none;align-items:center;gap:5px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-message-read-state>svg{width:14px;height:14px}.customer-account-message-row[data-unread] .customer-account-message-read-state{color:#a30e26}.customer-account-message-group-action{color:#795015;background:#fffaf1;border:1px solid #e6d4b6;border-radius:8px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 16px;padding:10px 14px;font-size:13px;font-weight:600;display:flex}.customer-account-message-group-action button{background:#fff;border:1px solid #dbc19c;border-radius:8px;align-items:center;gap:8px;min-height:48px;padding:0 12px;display:inline-flex}.customer-account-message-group-action button>svg{width:15px;height:15px}.customer-account-empty{color:#8a7e73;text-align:center;border:1px dashed #e1d8cf;border-radius:12px;flex-direction:column;justify-content:center;align-items:center;gap:7px;min-height:130px;padding:24px;display:flex}.customer-account-empty>svg{color:#b2a79c;width:24px;height:24px}.customer-account-empty p{color:#61564c;font-size:15px}.customer-account-empty small{font-size:12px;line-height:1.6}.customer-account-empty a{color:#c8102e;align-items:center;gap:6px;min-height:48px;font-size:13px;font-weight:600;display:inline-flex}.customer-account-empty a svg{width:15px;height:15px}.customer-account-footer{color:#8b8178;flex:none;justify-content:space-between;align-items:center;gap:12px;min-height:40px;font-size:11px;display:flex}.customer-account-footer a{color:#c8102e;flex:none;align-items:center;gap:6px;min-height:48px;font-size:12px;font-weight:600;display:inline-flex}.customer-account-footer svg{width:14px;height:14px}.customer-account-feedback{color:#685a50;background:#faf6f1;border:1px solid #eadbd3;border-radius:8px;flex:none;padding:10px 12px;font-size:13px}.customer-account-feedback[role=alert]{color:#991b1b;background:#fff;border-color:#b91c1c}[data-slot=dialog-content].customer-account-update-dialog{color:#211f1d;width:min(600px,100vw - 24px);max-width:none;min-height:0;max-height:calc(100dvh - 24px);font-family:var(--font-geist-sans), Arial, Helvetica, sans-serif;background:#fff;border:1px solid #e8e0d9;border-radius:14px;flex-direction:column;gap:0;padding:0;display:flex;overflow:hidden}.customer-account-update-header{border-bottom:1px solid #e9e2dc;flex:none;align-items:flex-start;gap:10px;padding:16px 64px 14px 20px;display:flex}.customer-account-update-header>svg{box-sizing:content-box;color:#c8102e;background:#fbf2f2;border:1px solid #eadbd3;border-radius:8px;flex:none;width:20px;height:20px;margin-top:2px;padding:7px}.customer-account-update-header>div{min-width:0}.customer-account-update-heading{color:#211f1d;margin:0;font-family:inherit;font-size:16px;font-weight:650;line-height:1.4}.customer-account-update-ticket-reference{color:#706961;flex-wrap:wrap;align-items:baseline;gap:3px 7px;margin-top:5px;line-height:1.4;display:flex}.customer-account-update-ticket-reference small{letter-spacing:.035em;text-transform:uppercase;font-size:10px;font-weight:600}.customer-account-update-ticket-reference strong{color:#c8102e;overflow-wrap:anywhere;min-width:0;font-size:18px;font-weight:700;line-height:1.35}.customer-account-update-body{overscroll-behavior:contain;scrollbar-gutter:stable;flex:1;min-width:0;min-height:0;max-height:55dvh;padding:16px 20px;overflow-y:auto}.customer-account-update-sender{color:#706961;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:4px 12px;margin-bottom:10px;line-height:1.4;display:flex}.customer-account-update-sender strong{color:#37312c;overflow-wrap:anywhere;min-width:0;font-size:12px;font-weight:650}.customer-account-update-time{color:#706961;font-variant-numeric:tabular-nums;overflow-wrap:anywhere;font-size:11px}.customer-account-update-text{color:#211f1d;white-space:pre-wrap;overflow-wrap:anywhere;background:#faf8f5;border:1px solid #e9e2dc;border-radius:9px;margin:0;padding:13px 14px;font-size:14px;line-height:1.65}.customer-account-update-note{color:#706961;border-top:1px solid #e9e2dc;flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:4px 10px;padding:4px 20px;font-size:12px;line-height:1.5;display:flex}.customer-account-update-note a{color:#c8102e;text-underline-offset:3px;align-items:center;min-height:44px;font-size:12px;font-weight:650;text-decoration:underline;display:inline-flex}.customer-account-update-actions{background:#fff;flex-wrap:wrap;flex:none;justify-content:flex-end;align-items:center;gap:8px;padding:8px 20px 12px;display:flex}.customer-account-update-actions button{color:#c8102e;white-space:normal;background:#fff;border:1px solid #dcd2c8;border-radius:8px;min-width:76px;height:auto;min-height:44px;padding:9px 14px;font-size:12px;font-weight:650;line-height:1.4}.customer-account-update-actions button:not(:last-child){color:#fff;background:#c8102e;border-color:#c8102e;margin-right:auto}.customer-account-update-actions button:hover:not(:disabled){background:#fbf2f2;border-color:#baa79b}.customer-account-update-actions button:not(:last-child):hover:not(:disabled){background:#a30e26;border-color:#a30e26}.customer-account-update-actions button>svg{flex:none;width:15px;height:15px}.customer-account-update-dialog>[data-slot=dialog-close]{color:#706961;border-radius:8px;width:44px;height:44px;top:8px;right:8px}.customer-account-update-dialog>[data-slot=dialog-close]:hover{color:#c8102e;background:#fbf2f2}.customer-account-update-dialog button:focus-visible{outline-offset:-2px;outline:2px solid #c8102e}.customer-account-update-dialog a:focus-visible{outline-offset:-2px;outline:2px solid #c8102e}.customer-account-update-body:focus-visible{outline-offset:-2px;outline:2px solid #c8102e}@media (max-width:400px){[data-slot=dialog-content].customer-account-update-dialog{border-radius:10px;width:calc(100vw - 16px);max-height:calc(100dvh - 16px)}.customer-account-update-header{gap:8px;padding:14px 56px 12px 12px}.customer-account-update-header>svg{width:18px;height:18px;padding:6px}.customer-account-update-body{padding:12px}.customer-account-update-text{padding:11px}.customer-account-update-note,.customer-account-update-actions{padding-inline:12px}}.customer-account-ticket-dialog{overscroll-behavior:contain;width:min(960px,100vw - 24px);max-width:none;max-height:calc(100dvh - 24px);overflow-y:auto}.customer-ticket-progress-card{min-width:0}.customer-ticket-progress-heading{justify-content:space-between;align-items:center;gap:14px;padding:14px 16px;display:flex}.customer-ticket-progress-heading>div{min-width:0}.customer-ticket-progress-heading h2{overflow-wrap:anywhere;font-size:18px;font-weight:650;line-height:1.3}.customer-ticket-progress-heading p{color:#817366;margin-top:4px;font-size:12px}.customer-ticket-progress-toggle{color:#6f5543;background:#faf7f2;border:1px solid #e2d8ce;border-radius:10px;flex:none;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:10px 12px;font-size:12px;font-weight:650;display:inline-flex}.customer-ticket-progress-facts{background:#fcfaf7;border-top:1px solid #eee8e0;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;padding:12px 16px;display:grid}.customer-ticket-progress-facts>div{min-width:0}.customer-ticket-progress-facts dt{color:#87796c;font-size:10px;line-height:1.4}.customer-ticket-progress-facts dd{color:#4b392c;overflow-wrap:anywhere;margin-top:4px;font-size:13px;font-weight:650;line-height:1.4}.customer-ticket-progress-details{background:#f7f5f2;border-top:1px solid #eee8e0;padding:12px}.customer-ticket-progress-items{grid-template-columns:repeat(auto-fit,minmax(min(100%,320px),1fr));gap:12px;display:grid}.customer-ticket-progress-items:has(>:only-child){grid-template-columns:minmax(0,1fr)}.customer-ticket-progress-item{overflow-wrap:anywhere;background:#fff;border:1px solid #e5ddd5;border-radius:12px;min-width:0;padding:16px}.customer-ticket-progress-item h3{font-size:18px;line-height:1.3}.customer-ticket-progress-details button,.customer-ticket-progress-details a{min-height:48px}:is(.customer-ticket-progress-card button:focus-visible,.customer-ticket-progress-card a:focus-visible){outline-offset:2px;outline:2px solid #c8102e}@media (max-width:640px){.customer-ticket-progress-heading{align-items:flex-start;padding:12px}.customer-ticket-progress-heading h2{font-size:16px}.customer-ticket-progress-facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:12px}.customer-ticket-progress-details{padding:8px}.customer-ticket-progress-items{grid-template-columns:minmax(0,1fr)}.customer-ticket-progress-item{padding:12px}}@media (max-width:980px){.customer-account-repair-header{grid-template-columns:minmax(0,1fr) auto;gap:10px 16px}.customer-account-repair-header>.customer-repair-progress{grid-area:2/1/auto/-1}.customer-account-repair-header>.customer-account-repair-side{grid-area:1/2}}@media (max-width:760px){.customer-account-topbar{min-height:58px;padding:5px 12px}.customer-account-logo strong{font-size:16px}.customer-account-logo small{font-size:9px}.customer-account-logo img{width:38px;height:38px}.customer-account-content{gap:10px;padding:14px 12px 6px}.customer-account-summary{align-items:flex-start;gap:12px}.customer-account-summary h1{font-size:24px}.customer-account-summary>div>span{display:none}.customer-account-summary-actions{flex-wrap:wrap;gap:8px}.customer-account-summary-actions .customer-account-balance{margin-left:auto;display:flex}.customer-account-balance strong{font-size:20px}.customer-account-start-service,.customer-account-unread{padding:0 12px;font-size:12px}.customer-account-section-nav{width:100%}.customer-account-section-nav>button{flex:1;min-width:0;padding-inline:10px;font-size:13px}.customer-account-tab-attention,.customer-account-tab-unread{font-size:10px}.customer-account-message-guide{gap:8px;margin-bottom:12px;padding-bottom:12px}.customer-account-message-group>summary{grid-template-columns:32px minmax(0,1fr) 16px;gap:10px;padding:14px 12px}.customer-account-message-icon{border-radius:8px;width:32px;height:32px}.customer-account-message-icon>svg{width:17px;height:17px}.customer-account-message-group-heading{gap:8px}.customer-account-message-group-meta{justify-content:flex-start}.customer-account-message-group-heading strong{font-size:15px}.customer-account-message-history{padding:12px}.customer-account-message-row{padding:14px}.customer-account-message-group-action{flex-direction:column;align-items:flex-start}.customer-account-message-group-action button{justify-content:center;width:100%}.customer-account-repair-row,.customer-account-request-row{gap:10px;padding:14px}.customer-account-repair-main>strong,.customer-account-request-row>span:first-child>strong{font-size:16px}.customer-account-action{flex-direction:column;align-items:flex-start;gap:10px;padding:12px 14px}.customer-account-action button{width:100%}.customer-account-footer>span{display:none}.customer-account-footer{justify-content:flex-end}}@media (max-height:540px){.customer-account-overview{height:auto;min-height:100dvh;overflow:visible}.customer-account-scroll{overflow:visible}}.customer-account-content[data-density=compact]{gap:8px;padding-top:12px;padding-bottom:6px}.customer-account-content[data-density=compact] .customer-account-summary{gap:8px 14px}.customer-account-content[data-density=compact] .customer-account-summary h1{font-size:24px}.customer-account-content[data-density=compact] .customer-account-summary>div>span{margin-top:3px;font-size:11px}.customer-account-content[data-density=compact] .customer-account-section-nav>button{min-height:48px;padding-block:4px}.customer-account-content[data-density=compact] .customer-account-density-control{padding-bottom:2px}.customer-account-content[data-density=compact] .customer-account-panel-heading{min-height:32px;margin-bottom:6px}.customer-account-content[data-density=compact] .customer-account-list,.customer-account-content[data-density=compact] .customer-account-past-repairs>div{gap:8px}.customer-account-content[data-density=compact] .customer-account-message-guide{gap:4px 16px;margin-bottom:10px;padding-bottom:8px}.customer-account-content[data-density=compact] .customer-account-message-guide p{font-size:12px;line-height:1.5}.customer-account-content[data-density=compact] .customer-account-message-group>summary{grid-template-columns:32px minmax(0,1fr) 16px;gap:10px;padding:10px 12px}.customer-account-content[data-density=compact] .customer-account-message-icon{border-radius:8px;width:32px;height:32px}.customer-account-content[data-density=compact] .customer-account-message-icon>svg{width:17px;height:17px}.customer-account-content[data-density=compact] .customer-account-message-group-heading{flex-wrap:nowrap;align-items:center;gap:6px 12px}.customer-account-content[data-density=compact] .customer-account-message-group-heading>span:first-child{flex-wrap:wrap;align-items:baseline;gap:3px 10px;display:flex}.customer-account-content[data-density=compact] .customer-account-message-group-heading>span:first-child>small{flex:none}.customer-account-content[data-density=compact] .customer-account-message-group-heading strong{min-width:0;font-size:14px;line-height:1.45}.customer-account-content[data-density=compact] .customer-account-message-group-meta{flex:none;gap:4px 8px}.customer-account-content[data-density=compact] .customer-account-message-group-meta>small{font-size:11px}.customer-account-content[data-density=compact] .customer-account-message-new{min-height:22px;padding:1px 6px;font-size:11px}.customer-account-content[data-density=compact] .customer-account-message-preview{margin-top:4px;font-size:14px;line-height:1.5}.customer-account-content[data-density=compact] .customer-account-message-group:not([open]) .customer-account-message-preview{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.customer-account-content[data-density=compact] .customer-account-message-group-count{gap:4px 10px;margin-top:4px}.customer-account-content[data-density=compact] .customer-account-message-reason{padding:1px 6px;font-size:11px}.customer-account-content[data-density=compact] .customer-account-message-chevron{width:16px;height:16px;margin-top:4px}.customer-account-content[data-density=compact] .customer-account-message-history{gap:8px;padding:10px 12px 12px 54px}.customer-account-content[data-density=compact] .customer-account-message-row{min-height:48px;padding:10px 12px}.customer-account-content[data-density=compact] .customer-account-message-row>p{margin-top:8px;font-size:14px;line-height:1.6}.customer-account-content[data-density=compact] .customer-account-message-row-status,.customer-account-content[data-density=compact] .customer-account-message-cta{margin-top:6px}.customer-account-content[data-density=compact] .customer-account-repair-header{gap:10px;padding:8px 12px}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-row{min-height:64px;padding-block:0}.customer-account-content[data-density=compact] .customer-account-repair-main>strong,.customer-account-content[data-density=compact] .customer-account-request-row>span:first-child>strong{margin-top:3px;font-size:15px}.customer-account-content[data-density=compact] .customer-account-status{margin-top:5px;padding:3px 6px;font-size:11px}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-side{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:0 8px;display:grid}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-side>small{grid-column:1/-1;font-size:11px}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-side>strong{font-size:14px}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-side>button{min-height:48px}.customer-account-content[data-density=compact] .customer-repair-progress-item{min-height:64px;padding:8px 10px}.customer-account-content[data-density=compact] .customer-repair-progress-heading{margin-bottom:6px}.customer-account-content[data-density=compact] .customer-repair-progress li>span{margin-bottom:4px}.customer-account-content[data-density=compact] .customer-repair-progress-item>small{margin-top:6px}.customer-account-content[data-density=compact] .customer-account-request-row{gap:12px;min-height:80px;padding:10px 12px}.customer-account-content[data-density=compact] .customer-account-action{gap:8px 12px;padding:8px 12px}.customer-account-content[data-density=compact] .customer-account-repair-message,.customer-account-content[data-density=compact] .customer-account-other-actions summary{min-height:48px;padding-inline:12px}.customer-account-content[data-density=compact] .customer-account-past-repairs{margin-top:10px}@media (max-width:980px){.customer-account-content[data-density=compact] .customer-account-repair-header{gap:6px 10px}}@media (max-width:760px){.customer-account-navigation{gap:8px}.customer-account-density-control{flex-direction:column;align-items:stretch;gap:2px;font-size:11px}.customer-account-density-control select{width:92px;padding-inline:6px;font-size:16px}.customer-account-navigation .customer-account-section-nav>button{padding-inline:4px;font-size:12px}.customer-account-navigation .customer-account-section-nav>button>span{flex-wrap:wrap;gap:3px}.customer-account-content[data-density=compact]{padding-top:8px}.customer-account-content[data-density=compact] .customer-account-summary h1{font-size:22px}.customer-account-content[data-density=compact] .customer-account-message-group-heading{flex-wrap:wrap;align-items:flex-start;gap:4px 8px}.customer-account-content[data-density=compact] .customer-account-message-group-meta{flex-wrap:wrap;justify-content:flex-start}.customer-account-content[data-density=compact] .customer-account-message-history{padding:10px}.customer-account-content[data-density=compact] .customer-account-message-group>summary{gap:8px;padding:10px}.customer-account-content[data-density=compact] .customer-account-repair-header>.customer-account-repair-side{gap:0;display:flex}.customer-account-content[data-density=compact] .customer-account-repair-header,.customer-account-content[data-density=compact] .customer-account-action{padding:8px 10px}}.customer-account-repair-list{min-width:0}.customer-account-job-count{min-width:24px;min-height:24px;font:600 12px var(--font-geist-sans), Arial, sans-serif;color:#756a60;background:#eee8e1;border-radius:6px;justify-content:center;align-items:center;padding:0 6px;display:inline-flex}.customer-account-show-all{color:#b10c29;min-height:48px;padding:0 12px;font-size:13px;font-weight:650}.customer-account-jobs{gap:12px;display:grid}.customer-account-job-card{color:#292524;text-align:left;background:#fff;border:1px solid #e7e0d8;border-radius:14px;gap:9px;width:100%;min-width:0;min-height:128px;padding:14px 20px;display:grid;box-shadow:0 2px 4px #271d1405}.customer-account-job-card:hover{background:#fffdfa;border-color:#cbbfb2}.customer-account-job-card[data-unread]{border-left:3px solid #c8102e;padding-left:18px}.customer-account-job-heading,.customer-account-job-title,.customer-account-job-bottom{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:7px 14px;min-width:0;display:flex}.customer-account-job-heading small,.customer-account-job-heading time{color:#817469;font-size:11px}.customer-account-job-title>strong{color:#292524;overflow-wrap:anywhere;font-size:16px;font-weight:650}.customer-account-job-unread{color:#a30e26;align-items:center;gap:6px;font-size:12px;font-weight:650;display:inline-flex}.customer-account-job-preview{-webkit-line-clamp:1;color:#766c62;overflow-wrap:anywhere;-webkit-box-orient:vertical;font-size:13px;line-height:1.6;display:-webkit-box;overflow:hidden}.customer-account-job-preview b{color:#5b5148;font-weight:600}.customer-account-job-bottom>span:last-child{color:#b10c29;align-items:center;gap:7px;min-height:24px;font-size:12px;font-weight:650;display:inline-flex}.customer-account-job-bottom svg{width:15px;height:15px}.customer-account-unread[aria-pressed=true]{background:#fff0f2;border-color:#c8102e}@media (max-width:640px){.customer-account-job-card{gap:8px;padding:15px}.customer-account-job-card[data-unread]{padding-left:13px}.customer-account-job-title{align-items:flex-start}.customer-account-job-title>strong{font-size:15px}}.customer-payment-review{border-radius:16px;flex-direction:column;gap:0;width:min(560px,100vw - 24px);max-width:none;max-height:calc(100dvh - 24px);padding:0;display:flex;overflow:hidden}.customer-payment-review>header{border-bottom:1px solid #e7e1db;flex:none;justify-content:space-between;align-items:flex-start;gap:16px;padding:20px;display:flex}.customer-payment-review>header h2{font-size:22px;font-weight:650;line-height:1.3}.customer-payment-review>header p{color:#81766c;margin-top:6px;font-size:13px}.customer-payment-close{border:1px solid #e7e1db;border-radius:10px;flex:none;place-items:center;width:48px;min-height:48px;font-size:24px;display:grid}.customer-payment-body{overscroll-behavior:contain;gap:16px;min-height:0;padding:20px;display:grid;overflow-y:auto}.customer-payment-summary{gap:12px;display:grid}.customer-payment-summary>div{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;font-size:14px;display:flex}.customer-payment-summary dt{color:#81766c}.customer-payment-summary dd{font-weight:650}.customer-payment-summary>div:last-child{border-top:1px solid #e7e1db;padding-top:14px}.customer-payment-summary>div:last-child dd{font-size:24px}.customer-payment-availability{background:#fffaf1;border:1px solid #e5d6bd;border-radius:12px;gap:7px;padding:16px;display:grid}.customer-payment-availability h3{color:#755020;font-size:15px;font-weight:650}.customer-payment-availability p{color:#78654f;font-size:13px;line-height:1.7}.customer-payment-preview-only{color:#755020;justify-self:start;min-height:48px;padding-inline:8px;font-size:13px;font-weight:600;text-decoration:underline}.customer-payment-preview-only:disabled{opacity:.5}.customer-payment-contact{color:#b7102b;align-items:center;gap:8px;min-height:48px;font-size:13px;font-weight:600;display:inline-flex}.customer-payment-contact svg{width:16px;height:16px}.customer-payment-review>footer{border-top:1px solid #e7e1db;flex-wrap:wrap;flex:none;justify-content:space-between;gap:10px;padding:16px 20px;display:flex}.customer-payment-review>footer button{min-height:48px;padding-inline:16px;font-size:14px}.customer-payment-error{color:#a31b30;background:#fff1f2;border-radius:10px;padding:12px;font-size:13px;line-height:1.6}.customer-payment-result{color:#376042;background:#eef6ef;border-radius:10px;gap:7px;padding:14px;font-size:13px;line-height:1.6;display:grid}.customer-payment-result strong{font-weight:650}@media (max-width:420px){.customer-payment-review>header,.customer-payment-body{padding:16px}.customer-payment-review>footer{padding:12px 16px}.customer-payment-review>footer button{width:100%}}
